confidential individualized services
Everyone is treated with respect, dignity, and love on their path to wellness at Wallowa Valley Center for Wellness. We do this by tailoring services and treatments to fit individual and family needs, many times partnering with primary care and community providers to ensure all aspects of wellness are addressed. We work with individuals and families of all ages and backgrounds struggling with:
- emotional issues
- work-related issues
- anger management
- family challenges
- persistent and severe mental illness
- developmental disabilities
- medication management
- chronic pain
Some of the types of counseling offered:
- CBT (cognitive behavioral therapy)
- Motivational Interviewing
- Solution Focused Brief Counseling
- DBT (Dialectical Behavioral Therapy)
- EMDR (Eye Movement Desensitization and Reprocessing)
- Play Therapy
- Psychiatric services - Our psychiatrists can review your medications and they might recommend a different or additional medication but you will always be able to make the final decision.
- Alcohol & Drug and Gambling evaluation & treatment
We are here to help you on your journey to mental wellness. Call us to get started, 541.426.4524!
What to expect
We can offer help when individuals feel depressed, feel anxious, are having problems in relationships, can’t sleep, have had negative experiences that affect how they feel about life, and other problems. We have several counselors who have experience with these kinds of problems and help people feel better in their lives. Coming to a counselor does not mean you have mental illness. All of us have problems and sometimes need the help of others so that we don’t keep feeling bad. Our counselors are trained to be good listeners and are able to assist you in developing a treatment plan to deal with your problems.
Counseling sessions are typically 50-60 minutes in length. How often an individual is seen depends on their needs and is decided between the individual and the counselor. We will usually offer 6-12 sessions but sometimes individuals are seen less, and sometimes they are seen more, depending again on what the needs of the individual are.
When someone comes in for counseling services, their personal information is kept confidential. We do not share your information with anyone unless you say it is okay. We usually do ask if we can share information with your doctor because that way we can all work together to provide you the best care. We offer different types of counseling and services and these will be discussed with you when you come in.
What happens after I make the phone call ?
- You will sit down with one of our staff and they will ask you a series of questions to help us understand how we can best serve you in your journey to mental wellness. These questions will help us understand what you need for help.
- After this initial meeting, we will assign a counselor that best fits your needs. Our staff will call you and get you scheduled.
What happens when I come to my first counselor appointment?
- You will complete some paperwork at your first visit. Plan to arrive about 15 minutes early to give you time to complete the paperwork. This helps us understand how you are doing since your initial meeting.
- Normally during the first appointment a counselor will do a more in-depth assessment with you and learn more about what you would like help with and how you want help. Together you will come up with a plan that helps you reach your goal(s). You are welcome to bring family member(s) if that would be helpful to you.
What if I don't like my counselor ?
- If you do not feel like your counselor is the best fit for you, we will work with you in finding a counselor that meets your needs. Please let our front desk staff know and they will work with our clinical team to find you a new counselor.
What if I don't have insurance?
- Most insurance covers counseling services but if you don’t have insurance we will work with you and figure out how you can still receive counseling services that is affordable for you.
What payments do you accept?
- Private Insurance
- We also offer a sliding fee scale
- Other funding may be available to offset fees for services
- Credit/debit card payments acceptable
What if I work and can't come in between 8 am and 5 pm?
We offer extended hours to accommodate your life and work schedule. Due to this, you might be seen at our other locations besides our main office at 207 SW First Street in Enterprise. We can either schedule you before 8 am or after 5 pm during the work week or Saturday from 9 am to 1 pm. We also offer tele-health with a counselor. This allows you to video chat with your counselor either at our offices or from the comforts of your home. Our goal is to work with you in finding a time that works best.
We are committed to you getting the support and help you need, regardless of your life and financial situation.
WE PROMISE TO:
- Serve all patients
- Offer discounted fees for patients who qualify
- Not deny services based on a person's:
- National Origin
- Sexual Orientation
- Inability to pay
Accept Insurance including:
- Private Insurance
- Medicaid (EOCCO, Oregon Health Plan, CHIP)
We are here to help you in your journey to mental wellness. Call us to get started, (541) 426-4524.